LEGAL NOTICE & DISCLAIMER

Last Updated: September 23, 2026

This Legal Notice & Disclaimer applies to the website, online store, content, products, and services operated under the Velunev brand.

By accessing, browsing, or using this website, you acknowledge that you have read and understood this Legal Notice & Disclaimer.

This notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

1. BUSINESS INFORMATION

This website and online store are operated under the following business information:

Brand / Store Name: Velunev
Email: somnurel@gmail.com

For questions regarding this website, your order, our products, or our policies, please contact us using the information above.

2. GENERAL INFORMATION

The information provided through this website is intended for general informational and commercial purposes.

We make reasonable efforts to ensure that the information presented on our website is accurate and current. However, product information, availability, pricing, descriptions, specifications, promotions, shipping estimates, images, and other website content may occasionally contain errors, inaccuracies, or omissions.

Where permitted by applicable law, we reserve the right to correct errors and update information.

Nothing in this Legal Notice is intended to exclude or restrict any mandatory consumer rights that cannot legally be excluded.

3. PRODUCT INFORMATION

We make reasonable efforts to accurately describe and display our products.

However, actual product appearance may vary slightly from images shown on the website due to factors including:

• Screen and device settings.

• Lighting conditions.

• Manufacturing variations.

• Product updates.

• Photography and image presentation.

• Minor variations in materials, dimensions, texture, or appearance.

Such minor differences do not automatically indicate that a product is defective.

Any material product characteristics required by applicable law will be disclosed as required.

4. HEALTH AND WELLNESS DISCLAIMER

Velunev products, including ergonomic or cervical pillows, are consumer products intended to support comfort, positioning, rest, and general wellness as described on the applicable product page.

Unless expressly and legally stated otherwise, Velunev products are not intended to diagnose, treat, cure, or prevent any disease, medical condition, injury, or health disorder.

Information provided through our website, product descriptions, advertising, blog content, images, testimonials, reviews, or other materials is provided for general informational purposes and should not be considered medical advice, diagnosis, or treatment.

Individual experiences and results may vary.

Statements regarding comfort, sleep experience, positioning, support, or other benefits should not be interpreted as a guarantee that every customer will experience the same result.

If you have a medical condition, persistent pain, injury, sleep disorder, spinal or cervical condition, or other health concern, you should consult an appropriately qualified healthcare professional regarding whether a particular product is appropriate for you.

Do not disregard professional medical advice or delay seeking medical attention solely because of information provided on this website.

Nothing in this section limits any legal rights relating to product safety, defects, misrepresentation, or other rights that cannot legally be excluded.

5. NO GUARANTEE OF INDIVIDUAL RESULTS

Customer experiences with our products may differ based on factors including individual anatomy, sleeping position, personal preferences, usage habits, health circumstances, and other individual factors.

Testimonials, customer reviews, photographs, demonstrations, or examples appearing on our website represent individual experiences where applicable and do not constitute a guarantee that every customer will achieve identical or similar results.

We do not guarantee specific health, sleep, comfort, pain-relief, posture, or therapeutic outcomes unless such a guarantee is expressly provided and legally supported.

6. PROPER PRODUCT USE

Customers are responsible for using products in accordance with their intended purpose and any instructions, warnings, care information, or recommendations provided with the product or on our website.

Products should not be intentionally modified or used in a manner inconsistent with their intended purpose.

Velunev is not responsible, to the extent permitted by applicable law, for damage resulting from misuse, improper handling, unauthorized modification, or use contrary to instructions.

This provision does not exclude liability or consumer rights that cannot legally be excluded.

7. CUSTOMER REVIEWS AND TESTIMONIALS

Reviews, testimonials, comments, photographs, or other customer-generated content may reflect the personal experience and opinion of the individual submitting them.

Individual results may vary.

We do not represent that a particular customer's experience is typical of every customer.

Where reviews or testimonials are incentivized, sponsored, or otherwise subject to disclosure requirements, we will make disclosures as required by applicable law.

We reserve the right to moderate customer-generated content in accordance with our Terms of Service and applicable law, but we will not intentionally alter customer feedback in a manner that materially misrepresents the customer's genuine experience.

8. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website and Services available and functioning properly.

However, we do not guarantee uninterrupted or error-free access.

The website may occasionally become unavailable due to:

• Maintenance.

• Technical problems.

• Hosting interruptions.

• Security measures.

• Software updates.

• Third-party service interruptions.

• Events outside our reasonable control.

To the maximum extent permitted by applicable law, temporary website unavailability will not by itself create liability for Velunev.

9. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites, payment processors, shipping providers, applications, social media platforms, analytics providers, or other services.

Third-party websites and services are operated independently from Velunev and may have their own terms, privacy policies, and practices.

We are not responsible for third-party content, availability, policies, representations, or practices except where applicable law provides otherwise.

The inclusion of a third-party link does not necessarily constitute our endorsement of that third party.

10. SHOPIFY

Our online store is powered by Shopify.

Shopify provides the e-commerce technology that enables us to offer products and Services through our online store.

Purchases made through our store are transactions between the customer and Velunev / My Store, subject to the applicable terms and policies.

Shopify's involvement as an e-commerce technology provider does not replace our responsibilities as the seller where applicable law places those responsibilities on us.

11. INTELLECTUAL PROPERTY

Unless otherwise indicated, the content available through this website, including:

• Brand elements.

• Logos.

• Product photographs.

• Graphics.

• Designs.

• Written content.

• Videos.

• Website layouts.

• Product descriptions.

• Advertising materials.

• Original visual content.

is owned by or licensed to Velunev or the applicable rights holder and may be protected by copyright, trademark, and other intellectual property laws.

You may access the website for personal and lawful use.

You may not copy, reproduce, distribute, commercially exploit, republish, modify, or create derivative works from protected content without permission from the applicable rights holder, except where permitted by law.

Third-party names, trademarks, logos, and other intellectual property remain the property of their respective owners.

12. PRICING AND AVAILABILITY

Product prices and availability may change from time to time.

The price applicable to an order will generally be the price displayed and accepted at checkout, subject to applicable law and our Terms of Service.

Taxes, customs duties, import charges, shipping costs, or other charges may apply depending on the customer's location and will be handled in accordance with our Shipping Policy, checkout disclosures, and applicable law.

We do not intentionally advertise products at prices we do not intend to honor.

Obvious technical, typographical, or pricing errors will be handled in accordance with applicable law.

13. INTERNATIONAL CUSTOMERS

Velunev may offer products to customers in multiple countries and territories.

Customers are responsible for reviewing any information made available regarding shipping destinations, import requirements, customs, and product use applicable to their location.

However, nothing in this Legal Notice transfers to the customer legal responsibilities that applicable consumer or product-safety laws place on Velunev as the seller.

Where mandatory consumer protection rules apply in a customer's country or region, those rules will remain applicable notwithstanding anything in this notice.

14. CONSUMER RIGHTS

Nothing contained in this Legal Notice, our Terms of Service, or any other store policy is intended to exclude, waive, restrict, or modify any consumer right, statutory guarantee, warranty, remedy, or seller obligation that cannot legally be excluded.

Customers in different countries may have different legal rights.

Where a provision of this Legal Notice conflicts with mandatory consumer law applicable to a particular transaction, the mandatory legal requirement will prevail to the extent of the conflict.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Velunev will not be liable for indirect, incidental, special, punitive, exemplary, or consequential losses arising from the use of this website or our Services where such liability may lawfully be limited.

Nothing in this Legal Notice excludes or limits liability where exclusion or limitation is prohibited by applicable law.

In particular, nothing in this notice is intended to eliminate mandatory rights or remedies concerning defective, unsafe, misrepresented, or non-conforming products.

16. PRIVACY

Personal information collected through this website is handled in accordance with our Privacy Policy and applicable data-protection requirements.

Please review our:

[PRIVACY POLICY LINK]

for additional information regarding the collection, use, disclosure, storage, and processing of personal information.

17. RETURNS, REFUNDS, AND SHIPPING

Purchases made through our online store are also subject to our:

Returns & Refunds Policy:
[INSERT RETURNS & REFUNDS POLICY LINK]

Shipping Policy:
[INSERT SHIPPING POLICY LINK]

These policies contain additional information regarding eligibility for returns, used personal-use products, refunds, processing times, international shipping, customs, delivery, and related matters.

18. TERMS OF SERVICE

Use of this website and purchases through our online store are subject to our Terms of Service:

[INSERT TERMS OF SERVICE LINK]

If there is a conflict between this Legal Notice and our Terms of Service concerning the contractual relationship between Velunev and a customer, the Terms of Service will apply, subject always to mandatory applicable law.

19. GOVERNING LAW

To the extent permitted by applicable law, this Legal Notice and the operation of our website will be governed by the laws applicable in the State of New York, United States, without excluding mandatory consumer protections that may apply to customers in other jurisdictions.

Nothing in this section is intended to deprive a consumer of the protection of mandatory laws or access to courts that cannot legally be waived in their country, state, province, or territory.

20. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice from time to time to reflect changes to our website, products, business operations, or applicable legal requirements.

The current version will be published on this page with an updated revision date where appropriate.

Changes will not retroactively remove rights already acquired by customers where applicable law prohibits such changes.

21. CONTACT US

If you have questions regarding this Legal Notice, our website, products, or store policies, you may contact us at:

Velunev
Email: somnurel@gmail.com