TERMS OF SERVICE

OVERVIEW

Welcome to Velunev. The terms “we,” “us,” and “our” refer to Velunev. Velunev operates this store and website, including all related information, content, features, tools, products, and services offered to you, the customer, in order to provide you with a curated shopping experience (the “Services”).

Velunev is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas including warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [PRIVACY POLICY LINK].

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of legal majority in your state, province, country, or jurisdiction of residence, or that you are of legal age and have given your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide through our store is accurate, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account.

You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We have made reasonable efforts to display our products and services as accurately as possible in our online store.

However, please note that product colors or appearance may differ from how they appear on your screen depending on the device you use to access our store and your device settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your personal expectations or appear exactly as displayed on your device.

All product descriptions may be modified at any time without prior notice at our discretion.

We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction, individually or otherwise.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase.

Velunev reserves the right to accept or reject your order for any lawful reason and at our discretion.

Your order will not be considered accepted until Velunev confirms its acceptance.

We must receive and process your payment before your order can be accepted.

You should carefully review your order before completing your purchase, as Velunev may not be able to process cancellation requests after an order has been accepted or entered into fulfillment.

If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or telephone number provided at the time the order was placed.

Returns or exchanges may only be made in accordance with our Returns & Refunds Policy:

[RETURNS & REFUNDS POLICY LINK]

You represent and warrant that your purchase is intended for personal or household use and not for commercial resale or commercial export.

SECTION 4 — PRICING AND BILLING

Prices, discounts, and promotions are subject to change without prior notice.

The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in the order confirmation sent to you by email.

Unless expressly stated otherwise, displayed prices may not include applicable taxes, shipping charges, handling charges, customs duties, or import fees.

Prices displayed in our online store may differ from prices offered through physical locations, other online channels, marketplaces, or stores operated by third parties.

From time to time, we may offer promotions through the Services that may affect pricing and may be governed by terms and conditions different from these Terms.

If there is a conflict between the terms of a specific promotion and these Terms, the terms of the promotion will control with respect to that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, payment information, and expiration dates, so that we can complete your transactions and contact you as necessary.

You represent and warrant that:

1. The payment information you provide is true, accurate, and complete.

2. You are legally authorized to use the payment method provided.

3. Charges incurred by you will be honored by your payment provider.

4. You will pay all applicable charges at the prices displayed at the time of purchase, including shipping, handling, taxes, and other applicable charges.

SECTION 5 — SHIPPING AND DELIVERY

All delivery times are estimates unless expressly stated otherwise.

Processing, shipping, and delivery are subject to our Shipping Policy:

[SHIPPING POLICY LINK]

Orders are normally processed and prepared for shipment within 3 to 4 business days after the order and payment have been successfully confirmed.

Once processed and shipped, the estimated delivery time is generally 8 to 10 days.

Processing time and delivery time are separate.

Shipping and delivery may be affected by carrier delays, customs procedures, weather conditions, government restrictions, periods of high demand, logistical disruptions, or other circumstances beyond our reasonable control.

Where tracking information is available, it will be provided to the customer after shipment.

Any allocation of risk, responsibility for delivery, cancellation rights, refund rights, or remedies relating to delayed or failed delivery will remain subject to mandatory applicable consumer laws.

Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be excluded.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brand names, text, samples, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by Velunev, its affiliates, licensors, or other applicable rights holders and are protected by United States and international patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal and non-commercial use.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written permission, except as expressly permitted by applicable law.

Except as expressly provided herein, nothing in these Terms grants or should be interpreted as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property belonging to Velunev, Shopify, or any third party.

Unauthorized use of the Services may violate applicable intellectual property laws.

All rights not expressly granted are reserved.

Velunev's names, logos, product and service names, designs, and slogans are trademarks or intellectual property of Velunev, its affiliates, or licensors, where applicable.

You may not use these marks without prior written permission.

The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify.

All other names, logos, product and service names, designs, and slogans appearing through the Services belong to their respective owners.

SECTION 7 — OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without warranties, representations, or conditions of any kind and without endorsement.

To the maximum extent permitted by applicable law, we will not be liable for issues arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is at your own discretion and risk.

You should ensure that you understand and agree to the terms under which such tools are provided by the relevant third-party providers.

We may also introduce new features, tools, or resources through the Services in the future.

Such new features will also be considered part of the Services and subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you choose to access.

If you leave the Services to access third-party materials or websites, you do so at your own risk.

To the maximum extent permitted by applicable law, we are not responsible for damages or losses relating to your access to third-party websites or your purchase or use of products, services, resources, or content available through third-party websites.

Please carefully review the third party's policies and practices and make sure you understand them before engaging in a transaction.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Velunev is powered by Shopify, which enables us to provide the Services.

However, any purchase or sale made through our store is made directly between you and Velunev.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Velunev, including any injury, damage, or loss resulting from the purchase of products or services.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or relating to your purchase and transaction with Velunev.

SECTION 10 — PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be reviewed here:

[PRIVACY POLICY LINK]

Certain personal information may also be subject to Shopify's Privacy Policy, available at:

https://www.shopify.com/legal/privacy/app-users

By using the Services, you acknowledge that you have reviewed the applicable Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes certain personal information regarding your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and other service providers, which may be located in countries other than the country where you reside, for purposes related to providing the Services.

Please review our Privacy Policy for additional information regarding how Velunev, Shopify, and our service providers process personal information.

SECTION 11 — COMMENTS AND USER CONTENT

If you submit, upload, publish, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any lawful purpose, including commercial purposes.

For example, we may use these rights to operate, provide, evaluate, improve, optimize, and promote the Services and to fulfill our obligations and exercise our rights under these Terms.

You also represent and warrant that:

1. You own or otherwise have all rights necessary to provide the Feedback.

2. You have disclosed any compensation or incentive received in connection with submitting the Feedback.

3. Your Feedback complies with these Terms.

We have no obligation to:

1. Maintain Feedback in confidence.

2. Pay compensation for Feedback.

3. Respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our discretion, is unlawful, offensive, threatening, defamatory, obscene, otherwise objectionable, or infringes any party's intellectual property rights or these Terms.

You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.

You also agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material or any computer virus or other malware that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback.

You are solely responsible for the Feedback you provide and its accuracy.

To the maximum extent permitted by law, we assume no responsibility for Feedback posted by you or any third party.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information where necessary.

Where permitted by applicable law, we may cancel orders if material information relating to the transaction was incorrect.

Nothing in this section limits mandatory rights the customer may have under applicable consumer protection law.

SECTION 13 — PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate any international, federal, national, provincial, state, territorial, or local law, regulation, rule, or ordinance;

(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise harm any of our employees or any other person;

(e) to transmit false or misleading information;

(f) to knowingly send, receive, upload, download, use, or reuse material that does not comply with these Terms;

(g) to transmit or procure the sending of advertising or promotional material, including spam, junk mail, chain letters, or similar solicitations;

(h) to impersonate or attempt to impersonate another person or entity; or

(i) to engage in conduct that restricts or inhibits another person's use or enjoyment of the Services or that may harm Velunev, Shopify, or users of the Services or expose them to liability.

You further agree not to:

(a) upload or transmit viruses or malicious code that could affect the functionality or operation of the Services;

(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services except where expressly permitted;

(c) collect or track the personal information of others unlawfully;

(d) spam, phish, pharm, pretext, or otherwise misuse the Services;

(e) use robots, spiders, scraping tools, data collection or extraction tools, automated devices or processes, artificial intelligence tools, including agentic AI, or other automated or manual means to access the Services in violation of these Terms; or

(f) interfere with, bypass, circumvent, or evade security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account or access to the Services if we determine that you have violated these Terms, subject to applicable law.

SECTION 14 — AGENTS

14.1

This section (“Agent Terms”) applies if you use, allow, enable, or cause an Agent to access, use, or interact with any Service.

“Agent” means software or a service that performs autonomous or semi-autonomous actions on behalf of, or under the instruction of, a person or entity and may operate using that person's device or account without direct supervision.

14.2

No Agent may access, use, or interact with the Services unless it identifies itself and operates in compliance with the requirements of Section 14.4 below.

An Agent may also not access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with the Services.

14.3

We may limit, including through technical measures, whether and how an Agent accesses, uses, or interacts with the Services.

14.4

Agents must:

(i) identify in every HTTP/HTTPS request that the request originates from an Agent and disclose the Agent's name by including the following format in the user-agent field:

Agent/[agent name]

(ii) not conceal or create confusion regarding whether access, use, or interaction originates from an Agent, including by imitating human behavior or attempting to bypass CAPTCHA or similar measures intended to distinguish computer activity from human activity;

(iii) respond truthfully to questions or instructions intended to determine whether an interaction is generated by a human or computer; and

(iv) not bypass or avoid measures intended to block, limit, modify, or otherwise control whether and how Agents access, use, or interact with the Services.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to the Services, or any part of the Services, where permitted by applicable law.

You will remain responsible for all amounts properly owed through the date of termination.

The following sections will continue to apply after termination to the extent appropriate:

Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general informational purposes.

We do not guarantee the accuracy, completeness, or usefulness of all information available through the Services.

Any reliance you place on such information is at your own discretion and risk, subject to any rights or remedies provided by applicable law.

EXCEPT WHERE EXPRESSLY STATED BY VELUNEV OR WHERE REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MAY INCLUDE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT ACCESS TO THE SERVICES WILL ALWAYS BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR DO NOT PERMIT THE DISCLAIMER OF IMPLIED WARRANTIES OR OTHER WARRANTIES.

ACCORDINGLY, SOME OR ALL OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

NOTHING IN THIS SECTION EXCLUDES OR LIMITS ANY WARRANTY, GUARANTEE, OR CONSUMER RIGHT THAT CANNOT LEGALLY BE EXCLUDED.

SECTION 17 — LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VELUNEV, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AND SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS MAY INCLUDE, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, OR ANOTHER THEORY OF LIABILITY.

THIS LIMITATION APPLIES ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY WHERE SUCH LIABILITY CANNOT LEGALLY BE EXCLUDED OR LIMITED, INCLUDING ANY MANDATORY CONSUMER RIGHTS OR OTHER RIGHTS PROVIDED UNDER APPLICABLE LAW.

SECTION 18 — INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Velunev, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, or third-party claims, including reasonable attorneys' fees, arising out of:

1. Your material breach of these Terms of Service or documents incorporated into them by reference.

2. Your violation of applicable law or the rights of a third party.

3. Your unlawful or unauthorized access to or use of the Services.

We will notify you of an indemnifiable claim where reasonably practicable.

A failure to provide prompt notice will not relieve you of your obligations except to the extent that such failure materially prejudices your ability to defend the claim.

Where permitted by law, we may control the defense and settlement of such a claim, including selection of legal counsel.

We will not settle a claim that imposes non-monetary obligations on you without your consent, which will not be unreasonably withheld.

You agree to reasonably cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 — SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the maximum extent permitted by applicable law.

The unenforceable portion will be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or relating to the Services constitute the entire agreement and understanding between you and us concerning your use of the Services, superseding prior or contemporaneous agreements, communications, and proposals, whether oral or written, relating to the same subject matter.

Nothing in this section is intended to override mandatory consumer protections or other legal rights that cannot be waived.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer, or assign this agreement or your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.

Any prohibited attempted assignment may be void.

We may transfer, assign, or delegate these Terms and our rights and obligations where permitted by applicable law.

SECTION 22 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services will be governed and interpreted in accordance with the laws applicable to the jurisdiction in which Velunev is legally established, subject to any mandatory consumer protection laws that apply to you.

Where applicable law grants consumers the right to bring claims in the courts of their country, state, province, territory, or place of residence, nothing in these Terms is intended to deprive consumers of those mandatory rights.

[INSERT BUSINESS JURISDICTION / STATE / COUNTRY]

SECTION 23 — HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 24 — CHANGES TO THE TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, subject to applicable law, to update, modify, or replace any portion of these Terms by publishing updates and changes on our website.

Where required by law, we will notify users of material changes to these Terms.

Any such changes will become effective on the date specified in the applicable notice or as otherwise permitted by law.

Changes to these Terms will not retroactively remove or restrict rights that customers have already acquired where applicable law prohibits such changes.

SECTION 25 — CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

somnurel@gmail.com

Our current contact information is:

Business / Store Name: Velunev
Email: somnurel@gmail.com
Business Address: 20 Wards Path, Hampton Bays, NY
Business Telephone Number: 6463204577

If any of the above information changes, we may update this page accordingly.